See the problem before the guest does.
We connect your sensors, PMS and back-office so problems surface early, a person approves every move, and management sees one live picture across properties.
Operations · Today
- CriticalHot water · Tank B-02
Outlet temperature 6 °C below its 7-day pattern while power draw rises. Not weather.
ActionMaintenance task #4721 · Thu 10:00, before the weekend peak. Awaiting approval →
- WarningEnergy · Pool pump circuit
+22 % vs occupancy-adjusted baseline. Vibration up since Monday — bearing wear.
ActionEngineering review queued · parts suggested. €1,200/month if ignored.
- DoneFinance · Catering invoices
847 lines matched to purchase orders. 3 exceptions sent to finance. 4.5 hours returned to the team.
Peak season turns small blind spots into expensive problems.
When the hotel is fullest there is no slack to react. Most failures announce themselves through a guest — the most expensive alert there is. In the Algarve, 2025 occupancy peaked at 55.9 %; every gap hurts most exactly then.
Equipment that fails silently
Boilers, pumps and fridges drift for days before anyone notices. The first alert is a complaint.
Energy and water without context
Usage is only ever compared with last month's bill — never with occupancy, weather or the schedule.
Teams chasing information
PMS, POS, maintenance and spreadsheets don't talk. Managers rebuild the truth by hand every morning.
Skilled people doing clerk work
Invoice matching, supplier checks and weekly reports eat hours that should go to guests.
The heater should flag the problem before reception does.
A hot-water tank starts drifting. It keeps drawing power while outlet temperature falls.
Cold showers at 7 am. Complaints, compensation, an emergency call-out at weekend rates.
The property learns about its own failure from a review.
The same tank drifts 6 °C below its normal pattern. A €40 sensor has been reporting every minute.
The pattern is recognised. A maintenance task is created with the evidence attached; the engineer approves it.
Planned repair at 10:00. Nobody in room 214 ever knows.
The value isn't the sensor. It's detection + context + action + proof, in one loop.
A low-risk path: one decision gate at a time.
Start with one property and one measurable pilot. Nothing scales until the numbers — and the team — say yes. The hotel keeps every deliverable, including admin access.
Inventory & baseline
Every system, licence, contract and integration. Every asset that can fail — hot water, HVAC, refrigeration, pools, meters. Where the data gaps are.
You keep: opportunity map, baseline KPIs, 90-day pilot plan.
Quick wins that earn trust
Cancel duplicate licences. Sensors on the assets where failure would hurt most. Automate one painful report. Pilot invoice extraction where finance reviews only exceptions.
You see: results before anything scales.
Connect & scale
One live property and regional view. PMS, POS, maintenance, accounting, utilities and sensors connected. Workflows with roles, audit trail and human override — shipped every two weeks.
You get: one operating layer on the systems you already use.
Measure & keep
Every initiative gets a before/after number: € saved, hours recovered, incidents avoided. Monthly reviews, training, documentation.
The rule: if it didn't move a KPI or remove a pain, it doesn't scale.
Where AI belongs — and where people stay in control.
Automation detects, ranks and drafts. A named person approves anything that touches a guest, a control or a payment.
One accountable partner, from audit to adoption.
We're a small, senior team of engineers and architects who design, build and run production systems — banking, logistics, retail, hospitality. The people who build it stay on call. We work in English, Portuguese, Spanish and Slovene.
- Vendor sells a licence, then disappears.
- Nothing connects cleanly to the PMS or the current stack.
- Staff work around the tool; the subscription keeps billing.
- Every issue becomes a ticket with someone who never saw the hotel.
- Inventory first; change only what earns its place.
- Build on and integrate with the systems you already run.
- Train on real workflows — adoption is a deliverable.
- The team that built it stays accountable after launch.
products monitored daily for supermarket and pharmacy chains — the same pipeline discipline behind hotel sensors.
collection success rate, unattended, every day. Reliability is the hard part of any monitoring system.
regions served — Portugal, United States, Latin America, Slovenia. Remote-first, on site when the operation needs us.
- Platform & integrations — PMS, POS, accounting, legacy into one data layer.
- Sensor pipelines — low-cost hardware, reliable ingestion, alerting.
- AI workflows — detection, forecasting, documents, with approval built in.
- On-site delivery — walk-throughs, training, adoption.
Next step: a 30-minute conversation and one property walk-through.
We'll see the operation together and come back with a concrete Phase 1 proposal — scope, access needed, timeline, deliverables and a fixed price. No commitment beyond the visit.